Hike and Fly Support

We are here to help you make the most of Hike and Fly app. Whether you need help navigating the app, troubleshooting issues, or just want to learn more about new features, you have come to the right place.

FAQ

How do I reset my password?

You have to contact the manager of the event

What to do if the app crashes?

Please send an email to info@windspots.com

Troubleshooting

Problem: The app is not tracking my hike properly.
Solution: Ensure your GPS is turned on and you have granted location permissions to the app.

Contact Information

WindSpots Sàrl
36 rue du XXXI Décembre
1207 Genève
Switzerland
Email Us: info@windspots.com
Call Us: +41 22 552 69 52 (Available 8AM - 4PM UTC)

Feedback

Your feedback is valuable to us. Help us improve by submitting your suggestions to: info@windspots.com.